When Jayne and Ned first got together to come up with a plan for the new business, we spent ages discussing what we really cared about and what we wanted to achieve.
We kept on finding things we agreed on, even though we often came at them from completely different angles. Here’s the stuff we really care about:
Even if you just do a high level discovery exercise, people tell us they got far more out of it than they expected (get yours now!).
We’re genuinely interested in your business, we actively recruit curious people, and our expertise will show you things about your company you wouldn’t have otherwise spotted.
There are some interesting similarities between manufacturing production, where Ned spent his early career, and digital marketing.
For example, the processes of simplifying the way components flow along an assembly line are similar to the processes for a person’s journey through a website from when they arrive, to when they decide to take action.
Jayne comes from an IT business consultancy background. She was a rational, common sense mediator between business and technical teams, ensuring that IT systems were delivered that actually met the needs of the business.
We often find ourselves working with companies whose websites and marketing have got into a right old tangle. They’re costing the client a lot of money and are next to impossible to manage.
We think we’re pretty damn good (our processes) at bringing order and simplicity out of this chaos and muddle. What does this do for our clients?
Well everybody says they have integrity. But our clients tell us they trust us, and that we understand what they are trying to do in their businesses.
Companies that we can’t help thank us for our honesty, and for spending time with them working out what they should do.
Maintaining a high level of expertise in a sector that’s changing so quickly is crucial if we’re to continue delivering the best possible results for our customers and staff.
We know our staff will want to move on and develop their careers, and we want them to have the best possible experience whilst they’re with us. We want them to be so expert it’s easy for them to get their next job.
What could be better than people who are highly competent when they work for us, and who speak warmly about us when they leave?
Whether we’re working with designers on your website, or laying out a report for you, we want it to look good. We think life is too short to work with ugly products and a layout that looks good transmits information more readily.